A full copy of our terms & conditions is available on our website or available upon request.
Please Note: Until full payment is received, all goods supplied remain the property of Espresso Parts Limited.
Warranty
Parts supplied by Espresso Parts Limited are covered under warranty against manufacturing defect for 6 months from the date of supply. Our warranty does not apply to consumable components such as rubber gaskets, washers and ‘O’ rings, milk frothing supply pipes and coffee filters, or semi-consumable components such as electric elements and automatic milk frothers. In the event of a warranty claim the component must be returned to us by following our returns procedure. On our receipt of the faulty component we will inspect the part and validate the claim. We will then provide a refund on the price of the part or replace it free of charge. Our decision on the validity of a claim shall be final and you will be provided with a detailed notification if it is rejected.
UK Mainland Shipping
In partnership with UPS we offer next day delivery as standard on all of our orders†. Shipping is charged at £7.00 + VAT on all UK Mainland delivery addresses. † Next day delivery from day of despatch, not order. Deliveries to outerlying areas and Scotland may be longer.
International Shipping
We can ship orders to most International destinations. Where possible orders will be shipped by UPS Standard. As our flat rate £7.00 + VAT carriage charge only covers the UK Mainland, orders with delivery addresses abroad may incur a delivery surcharge. For estimated costs please see our delivery tariff.
Returns
Returns must be booked in via our website at www.espressoparts.co.uk/returns prior to return. Goods must be returned carriage paid to our offices quoting your return number. Incorrectly ordered parts must be returned unused and will attract a restocking fee to cover our administration costs.
Copyright
This catalogue, including all drawings in it, is protected under copyright secured by Espresso Parts Limited and its suppliers. This catalogue may not be partially or totally reproduced in any form without the prior written consent of Espresso Parts Limited.
Notice
Espresso Parts Limited supplies a large range of original and compatible spare parts. Any machine manufacturers’ brand name referred to in our catalogues and marketing literature is provided purely as a reference.
Limitation of Liability
Espresso Parts Limited makes no claim or warranty about the suitability or application of the products it supplies. The purchaser must determine suitability. Espresso Parts Limited’s liability extends solely to the replacement or refund value of any faulty components supplied, and Espresso Parts Limited shall not be liable for any other claims including, but not limited to, claims for consequential loss.
